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14-16 Shane Street, Randalstown, County Antrim, Northern Ireland, BT41 2AD

Frequently Asked Questions

Catering Trailers

What size of Catering Trailers can you make?

Anything from 10ft to 20ft.

Catering Trailers

Do I supply my own catering equipment or is it included in the price?

If you’d prefer we can supply most catering equipment which will be included in the price or you can supply your own equipment providing it’s up to standard CE approved and will fit in.

Catering Trailers

Do you provide the graphics and spray the outside of the trailer too?

No. Clients will have to source this themselves.

Catering Trailers

How long will it take to make my catering trailer?

On the time of booking and putting a deposit down, you will be given a timeline of when your trailer will be started and how long it should take. All trailers are different and some take more time than others.

Catering Trailers

What if I want to change my things about my trailer half way through it being built?

Some changes can be made yes, we’re in touch with yourself as a client to keep you updated. There is a cut off point were changes can be difficult to do just like anything being made.

Catering Trailers

Do you have a finance option?

Unfortunately, we don’t have finance choices available, however we can give details on companies our clients have used before.

Catering Trailers

Can you do conversions of vans etc?

Some conversions are easier than others as the vehicle itself may need a lot of work done before we would even start with the conversion or may not even be viable for conversion.

Marquee Hire

What sizes of Marquees do you offer?

We have different sizes available depending on your space and location.

Marquee Hire

Do you provide tables and chairs?

We can recommend a few companies who we have used in the past.

Marquee Hire

What if the ground where I want the marquee isn’t level?

We use an amazing product called FloorStak for this.

Marquee Hire

Do you have toilets for hire?

Yes, we have luxury toilets for hire. Contact us for more information as these are for weddings that we supply marquees for only.

Marquee Hire

My caterer needs a part of the marquee to prepare the meals in, is this possible?

Yes absolutely, we can section of a part specifically for your caterer without intruding on the main marquee area.

Catering Trailers

I want to have a smaller marquee for an entrance into the main marquee, can this be done?

Yes of course, we have Pagoda marquees that are perfect for entrances. Take a look at our gallery on our website or contact us to set up a meeting with our staff to find out more.

Marquee Hire

Can our marquee be set up a few days before hand so we can decorate it?

Absolutely, we aim to have your marquee erected at least a day or two before your event starts for this purpose.

Hire

What sizes of Exhibition Trailers have you got available?

We have a 12ft, 16ft, and 18ft Trailers available.

Hire

Do you deliver and collect the Exhibition Trailer or will I have to tow it myself?

We deliver and collect the trailer.

Hire

Do I supply the boards for advertising or do you include these?

Yes, we wouldn’t supply these, we give you the measurements of the boards available for the Trailer you require and you supply them the boards to us and we can fit them on for you.

Hire

Do I need to clean the hire kitchen after use?

No. We clean it at our base in Randalstown after every use ourselves. We do ask that you clear out all your products as anything left will be binned.

Hire

Can you hire your Kitchen out for a one-day hire?

No, unfortunately our Kitchen is a 3-day hire minimum.

Hire

Do you supply the Gas and Power?

No, the Client is responsible for supplying the Gas and the Generator.

Hire

I want to hire your Stage in the South of Ireland for a concert, is this possible?

Yes absolutely, we will travel anywhere North or South depending on dates available.

Hire

How many people does your Grandstand seat?

Our Grandstand hold 122 people.

Hire

How much of a deposit needs to be put down before booking is secured?

We ask that 20% of the overall bill is paid as Deposit, and balance must be settled before products go out before the event date.

Storage Trailer

How does it work?

You can either hire our Storage Trailer and store on your own land or you can store on our premises. We will tow the trailer to your location give you 24hrs to fill with the products you wish to have stored and then we will collect the trailer and store within our premises.

Storage Trailer

How do I get a quote to hire your Storage Trailer?

Give us a call on 02894473996 or email us on info@butlersevents.co.uk or contact us through any of our social media outlets.

Storage Trailer

How much will it cost?

If you contact us with your information and details we will draw you up a quotation taking into consideration your location.

Storage Trailer

How do I pay?

To secure yours dates required for our Storage Trailers we will take a 20% deposit there and then. Once the last date on hire arrives we will take the rest of the balance due. If the Storage Trailer is needed for longer than agreed initially then we will take payment for the added time.

Storage Trailer

Once my items are stored within your Trailer and stored on your premises, am I still able to access the Storage Trailer?

Yes absolutely, within business hours throughout the week, 9am – 3:30pm Monday to Friday and 9am-11pm on Saturdays. (Saturday access must be pre-arranged 48hrs beforehand with office)

Storage Trailer

Are there any limitations as to what can be stored?

Yes, we have a document stating items not allowed to be stored within our Storage Trailers Regardless as to being kept on clients’ own land or on company premises. The document is attached to our website, please check this before storing your products.

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